FREQUENTLY ASKED QUESTIONS
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking link via email so you can follow your package every step of the way.
What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can request a return or exchange within 14 days of receiving your order. Please ensure the item is unused and in its original packaging.
Do you offer international shipping?
Yes! 🌍 We ship to most countries worldwide. Shipping times and fees may vary depending on your location.
Where are your products shipped from?
Our products are shipped from trusted warehouses and partners located in multiple regions to ensure fast and reliable delivery.
What kind of products does New Home Era offer?
We offer a curated collection of home décor, seasonal decorations, and lifestyle pieces designed to make your space warm, cozy, and full of personality.